No one enjoys having to make a claim, but...

we've made it quick, easy, and as pain-free as possible with our four step process. 

Breakdown 1
Breakdown 2
Breakdown 3
Breakdown 4
If your cover includes onward travel or overnight stay, we'll help get that sorted.


Here's how to stay safe when you've broken down

Breaking down wasn't part of your plan today, but your safety comes first. If your vehicle stops unexpectedly, follow these steps:

  • Pull over safely – move to the left, switch on your hazard lights, and get as far off the road as you can.
  • Leave the vehicle carefully – use the left-hand doors. Keep pets inside until it is safe.
  • Stand in a safe spot – stay well away from traffic. Behind a barrier is best, if there is one.
  • Call for help – call GoVivid breakdown or use an emergency phone if you're on a motorway.
  • Stay visible, stay alert – keep hazards flashing and wear bright clothing if you have it.

You and your passengers' safety comes first – your car can wait.

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